Contact Us

Customer Service Hours:
Monday – Friday | 9:00 AM to 4:00 PM ET
Closed weekends and holidays.

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Email & Contact Form:

For the fastest service, please email us at help@carolinaonlineretail.com or use the contact form below to send your message. We monitor both regularly during business hours and respond as quickly as possible.  

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Phone & Voicemail:

You may leave a voicemail at 704-574-9730. 

Please include your name, order number, and reason for your call. We will return your call as soon as we can. Please allow 24–48 hours for a phone response at this time.  Please be advised we do not have enough agents to answer calls as they are received.  

Please Note: All returns, exchanges, or issues with defective items must be submitted by email or through our contact form.  Defective/incorrect items must be accompanied by photo(s). We are unable to assist with these matters over the phone due to the processing steps involved.

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Need to get in touch with a specific store?
We serve customers from the following stores:

  • CorvetteStoreOnline.com

  • CamaroStoreOnline.com

  • ClassicAutoStoreOnline.com

  • TruckStoreOnline.com

  • PerformanceStoreOnline.com

Please include your Order Number and the Store Name when reaching out so we can assist you quickly.